ShopWee

Our Privacy Policy :

At Shop AVS, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website (https://shop-wee.com ), interact with our services, or make a purchase.

Please read this policy carefully to understand your rights and how your personal data is handled. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in several ways:

A. Information You Provide to Us Directly

When you interact with Shop AVS, you may provide the following information:

  • Personal Identifiers: Full name, billing and shipping address, phone number, email address.
  • Account Information: Username, encrypted password, and account preferences (if applicable).
  • Payment Information: Credit/debit card details, PayPal information, or other payment method data (processed via secure third-party payment gateways).
  • Order Information: Purchase history, product preferences, and communication history with customer service.

B. Information Collected Automatically

When you visit our website, we automatically collect data via cookies, log files, and analytics tools:

  • Device Information: IP address, device type, browser type, screen resolution, language settings, and operating system.
  • Usage Data: Pages visited, time spent on pages, referring URLs, interactions with site elements, and other diagnostic data.
  • Location Data: Approximate geographic location based on IP address.

C. Information from Third Parties

We may receive personal information from third-party services such as payment processors, shipping carriers, marketing platforms, or social media platforms (if you log in through them or engage with our content).

2. How We Use Your Information

Your information is used for legitimate business purposes and to enhance your user experience:

  • Order Fulfillment: Processing transactions, managing shipping and returns, and providing customer support.
  • Account Management: Enabling login access, account recovery, and user settings.
  • Customer Support: Responding to inquiries, resolving complaints, and offering support via email or chat.
  • Marketing Communications: Sending promotional emails, newsletters, offers, or updates (only if you’ve opted in).
  • Site Improvement: Analyzing user behavior to improve our website, content, and service offerings.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activities, unauthorized access, and security incidents.
  • Legal Compliance: Meeting our legal, regulatory, and contractual obligations.

3. Legal Basis for Processing (for EU/UK Residents)

Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following lawful grounds:

  • Consent: Where you have given clear consent for processing.
  • Contract: Processing is necessary for a contract with you.
  • Legal Obligation: To comply with laws and regulations.
  • Legitimate Interests: To operate our business, provided your rights don’t override those interests.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your data with:

A. Service Providers

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Carriers (e.g., FedEx, UPS)
  • Cloud Hosting Providers (e.g., Amazon Web Services)
  • Marketing & Analytics Tools (e.g., Google Analytics, Mailchimp)

These service providers only access your data to perform their functions and are contractually obligated to keep your information secure.

B. Legal and Regulatory Requirements

We may disclose your information if required by law, regulation, subpoena, or court order.

C. Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new owner or partner.

5. Cookies and Similar Technologies

We use cookies and tracking technologies to improve your experience and understand how our website is used. Cookies may be used to:

  • Store your login credentials and preferences
  • Measure site traffic and user interaction
  • Deliver personalized content or advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect the website’s functionality.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. The retention period depends on the type of data and the reason for its collection. For example:

  • Transactional data is retained for up to 7 years for tax and accounting purposes.
  • Marketing data is retained until you opt out or withdraw consent.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit processing under certain conditions.
  • Objection: Object to data processing based on legitimate interests or direct marketing.
  • Data Portability: Receive your data in a machine-readable format.
  • Withdraw Consent: You may withdraw your consent at any time for marketing emails or other non-essential processing.

To exercise any of these rights, please contact us at [insert email].

8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data. This includes:

  • SSL encryption for data transmission
  • Secure server environments
  • Regular security audits
  • Limited access controls for authorized personnel only

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

10. International Transfers

If you are located outside of the country where our servers are hosted, please note that your data may be transferred and processed in a different jurisdiction. We take all necessary measures to ensure that cross-border data transfers comply with applicable privacy laws.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before interacting with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or applicable laws. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact us